Delivery & Returns

Zone 1 – Co. Tyrone Next working day delivery if placed before 2pm, charged at £4.99.* †

Zone 2 – Rest of Northern Ireland Next working day delivery if placed before 2pm, charged at £4.99.* †

Zone 3 – Republic of Ireland Next working day delivery charged at £8.50.* †

Zone 4 – England, Scotland and Wales 2-3 working days delivery charged at £15.* †

Zone 5 – Scottish Highlands 2-3 working days delivery charged at £35.* †
Click & Collect Collections at our premises can be made from 7.30am – 5.30pm Monday to Friday and 8.00am – 12pm on Saturday. Collection will be available 2 hours after order is placed.

*All prices above are subject to VAT.

†Oversized Goods Long and heavy goods such as trunking, conduit and cable etc are difficult to transport by our normal carriers and therefore may incur a surcharge on delivery. If a surcharge is required on your order a member of our sales team will contact you before delivery.

Collections and Returns

We will accept returns up until 30 days after dispatch date on the conditions:

The original sales invoice is provided.
The goods are returned in all original packaging.
The materials contain all original documents (instructions, manuals, warranties or any other literature).
Product is deemed by our returns department to be in a re-sellable condition.
All refunds are made to the same payment method used originally to place the order (e.g. VISA Card) – unless specifically requested otherwise.
Faulty Products

Products that are faulty must be returned within the manufacturers warranty period.
The original sales invoice must be provided.
The complete product must be returned, unless previously agreed by PPW in writing; incomplete items or parts may not be returned.
Products within the manufacturers specific warranty period will be repaired, replaced, or a refund given at the discretion of the manufacturer.